TIOmarkets Review: Legit Broker or Just Another Scam?

Today in our TIOmarkets review, we look at a broker that invites traders to use the services of a licensed company. Clients are promised top-tier security, attractive trading conditions, over 2,000 instruments, and access to one of the best trading platforms. All of this sounds incredibly appealing, but traders primarily want to know whether the information provided by the company is real, and whether they are about to walk into yet another scam. We tried to determine whether this platform can be trusted, and below we share the results.

Does TIOmarkets Show Any Risk Factors?

The offer to trade with a company that holds an official EU license looks quite attractive to any trader. However, it is not uncommon for scam brokers to present themselves as regulated firms and steal money from unsuspecting clients. That is why we check the official data of all platforms that claim European licensing especially carefully.

According to the broker, it is operated by a company registered in Cyprus and working under a license from the local regulator, CySEC. On the website, you can find both the firm’s registration number and the license number.

Checks in the Cyprus business registry show that TIOmarkets CY Ltd was indeed officially registered in July 2019. This is the company that provides brokerage services in Europe under the trade name TIOmarkets and holds the CySEC license No. 429/23.

Search results in the CySEC database confirm both the validity of the license with this number and the fact that the company uses the domain tiomarkets.eu. Therefore, the platform indeed provides brokerage services legally and in accordance with the regulator’s requirements.

However, a discrepancy in dates made us look at companies with the same name operating in other jurisdictions. It turned out that several entities operate under this brand, including:

• A firm registered in Saint Vincent and the Grenadines in 2018, working under an MISA license issued in 2023.
• A UK broker, Tio Markets UK Limited, serving only UK clients and operating under an FCA license. Interestingly, it was registered in 2008, received its license in 2009, and has an impressive history of name changes: CAPITAL MARKET SERVICES UK LTD, CEDAR CAPITAL MARKETS LIMITED, PRIMUS CAPITAL MARKETS UK LIMITED. We do not know what caused such radical rebrandings, but they are concerning.

Another point worth noting: for most companies in the group (except the UK entity), the gap between registration and obtaining a license is 4–5 years. Naturally, we wondered: did TIOmarkets CY Ltd not provide any brokerage services during the four years after its registration in 2019? Especially considering that the tiomarkets.eu domain was registered in 2019, yet according to the snapshots on Web Archive, activity only started in 2023–2024.

Important to note: The domain data show a rare case — the company does not hide its name in the registrant’s details. This further confirms that the broker is trying to demonstrate transparency and long-term intentions.

At the same time, the history of tiomarkets.com on Web Archive shows that since 2019, the project provided services without a license. Offshore trading without restrictions on trading conditions allowed the owners to generate super-profits, which were then used to buy registered companies, fund authorized capital, pay for licenses, and acquire domain names for the legally operating platforms now regulated by well-known authorities.

However, even today, the owners continue to attract new clients to the offshore company, offering leverage up to 1:2000. Needless to say, traders risk losing their entire capital in just a few trades.

Nevertheless, the European broker TIOmarkets legally operates under the CySEC license. It adheres to all regulatory requirements, for example, it limits maximum leverage to 1:30 and is a member of the Investor Compensation Fund (ICF), which guarantees client compensation of up to €20,000 in case of problems with the broker.

Interestingly, we did not find a single tiomarkets.eu review, despite the European company operating for two years, normally, plenty of feedback would have appeared by now. But there are many reviews about the group as a whole and its offshore website tiomarkets.com: 661 on Trustpilot and nearly 100 on reviews.io. Trustpilot authors are clearly posting paid comments, with 93% being positive. Meanwhile, on reviews.io, only 18% of reviews are positive.

Neither the UK nor the Cypriot license has helped TIOmarkets earn a strong reputation on specialized platforms either. For example, the rating on WikiFX is only neutral (5.89 out of 10), and users are warned about the high risk of trading with TIOmarkets.

Let’s Break Down the Client Portal

We’ve noticed that the broker does not always fully comply with the requirements of the Cypriot regulator and the provisions of the MiFID II directive, which are mandatory for anyone offering brokerage or dealing services in Europe. To begin with, traders are not asked to provide personal data during registration (such as date of birth or address), even though it is prohibited to create accounts and open trading profiles without this information.

For reference: TIOmarkets does try to bypass these requirements by preventing newly registered clients from taking any actions until they complete verification. However, the rules are still formally violated, and this could result in significant fines for the company or even a license revocation.

In addition, at least two more general requirements that European brokers must follow are violated in the user dashboard:

• Client questionnaires during registration are not conducted. The company automatically assigns all traders retail status without trying to determine whether their financial situation, education, or work experience may qualify them for professional status. Of course, this is much easier for the broker, since it does not require adjusting trading conditions, but it clearly infringes on the rights of part of the platform’s potential clients.
• New users who receive accounts do not undergo testing to assess their knowledge of working with high-risk instruments such as CFDs. As a result, beginners with no experience in margin trading cannot evaluate the risks of entering positions or understand the importance of risk and money management rules and integrating them into their own trading systems. Even with limited leverage, this may lead to a complete loss of deposits, something that is mentioned in the risk warning published on the official website.

We can state an unpleasant fact: the team’s long-term work in an offshore company operating without a license has negatively affected the current situation. TIOmarkets continues to use the same practices and ignore certain regulatory requirements, which contributes to traders losing their funds in high-risk trading.

What Does the Tiomarkets.eu Website Reveal?

The broker’s official website is generally well-executed, at least visually. We rated the optimized layout and fast page loading quite highly, as well as the contrasting color scheme and well-chosen thematic images.

The content also doesn’t raise any major concerns. The website structure is extensive, with many pages and plenty of information that would be useful for both beginners and experienced traders. However, a few issues remain:

• Navigation is not very convenient. Perhaps the growing number of pages is driven by a desire to improve search engine rankings. However, unnecessary clicks, for example, when reviewing account types and trading conditions are simply annoying.
• The company accepts registrations only from EU residents. It is unclear why the firm refuses to serve traders who would prefer to trade under the oversight of a reputable regulator. Moreover, this restriction is not mentioned anywhere in the company’s documents.
• For non-trading operations, only bank transfers, card payments, and a few e-wallets are supported (the latter only for deposits). At the same time, it is not possible to send a payment directly to the broker’s banking details, clients must use one of the intermediary services. Yes, they are all regulated by reputable authorities, but creating an additional account there is something many users would rather avoid. The broker’s own banking details remain hidden.
• Some traders may be disappointed by the lack of a proper news feed or analytics. Yes, analytics can be found in the Blog section, but we cannot consider the weekly market review dated July 28, 2025 (its “latest” update) relevant. The Forex Trading e-book in this section can also hardly be regarded as a proper learning resource even for absolute beginners.
• There are issues with the disclosure of trading conditions as well, but we will discuss this further below.

Overall, nothing unexpected. The official website corresponds to TIOmarkets’ status as a licensed broker, but both the developers and the management still have plenty of work to do.

Is the Broker Offering Fair or Risky Terms for Traders?

Trying to review TIOmarkets’ trading conditions turned out to be quite disappointing. Although the broker devoted an entire section of the Trading menu to them, we were still unable to find all the information we were looking for. The list of account types turned out to be the most informative source.

The broker offers three account types in total: Standard, Raw, and VIP Black. The main difference between them lies in the features that determine any trader’s costs: spreads and trading commissions.

• For the Standard account, spreads start from 1.1 points; for Raw, they are zero; and for VIP Black, the minimum spread is 0.3 points.
• Trading commissions are not charged on Standard and VIP Black accounts, while on Raw they amount to $6 per full trade of 1 standard lot.

The minimum deposit requirements also differ: €100, €250, and €1,000 for Standard, Raw, and VIP Black accounts, respectively.

Other conditions are the same across all account types:

• Maximum leverage of 1:30.
• Minimum trade size of 0.01 lot, maximum of 20 lots.
• The total number of pending orders and open positions cannot exceed 300.
• Margin Call/Stop Out levels of 100%/50%.

Unfortunately, nearly all pages in the Trading Conditions section proved to be largely useless. Only the Spreads page provides actual spread values for all trading instruments. On the Swaps page, users are redirected to the trading terminal, even though traders need this cost information before signing an agreement with the broker. The contract specifications page was also disappointing, the table simply repeats the information from the Spreads page and contains no new data, such as leverage for each asset. In short, this is another consequence of the broker’s long period of operating without a license: it did not want to fully disclose trading conditions.

Still, this is better than most unlicensed platforms. The amount of information about trading terms on TIOmarkets’ pages is many times greater than on pseudo-companies operating illegally.

Technical Support Analysis of TIOmarkets

The contact information provided by the broker is very disappointing. On the Support page, a trader can find:

• Registered addresses in Cyprus, Saint Vincent and the Grenadines, and the UK.
• Support email.
• Feedback form.
• Request-a-call form from company representatives.

Regarding ‌addresses, all appear virtual: located in major office centers, but without suite or office numbers, and searches for each show dozens of different companies.

The absence of phone numbers also reflects poorly on TIOmarkets. Essentially, the broker admits it has no phone lines for handling general client inquiries. This is indicated by the promise to return a call within 245 hours for anyone using the callback form. Email requests are handled with the same “speed.”

In reality, the only option for quick problem resolution is the online chat available on the official website. Replies are promised within 3 seconds. However, this only refers to the first message from the user, which is answered by a chatbot that cannot solve even simple issues. Any real support requires a human operator, who can often take hours to respond, likely due to a small support team.

Another unusual detail for a regulated platform is the lack of social media links. Two years after obtaining a license and launching the official website, there would have been time and resources to create profiles and populate social media channels. Why wasn’t this done? We assume a lack of qualified staff and habits left over from the unlicensed period. Typically, scammers do not need social media, and when transitioning to legal operations, they simply do not know how to maintain it or engage an audience.